Privacy Policy for DC Diagnostics

Last Updated: 13 September 2024

DC Diagnostics (“we,” “us,” or “our”) operates the website https://dcdiagnostics.co.za/ (the “Site”) where visitors can view our products offerings.  While we do not sell products direcly online, visitors can contact us directly for inquiries or orders.  This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Site.

By accessing or using our Site, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following tupes of information:

Personal Information:

  • When you contact us through forms or directly via email or phone, we may collect information such as your name, email address, phone number, and any other details you provide for product inquiries.

Automatically Collected Information:

  • When you visit our Site, we may collect information such as your IP address, browser type, operating system, and browsing behaviour using cookies or similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • Responding to Inquiries:  To respond to your inquiries or requests for information about our products.
  • Customer Support:  To provide assistance, process your requests, and follow up on inquiries.
  • Improving Our Services:  To analyze and enhance our website’s functionality and content.
  • Marketing Communications:  If you have opted in, we may send you updates, news, or promotional information about our products.

3. How We Share Your Information

We do not sell or rent your personal information to third parties.  However, we may share your information in the following cases:

  • Service Providers:  We may share your information to third-party service providers who help us operate the website or communicate with you.
  • Legal Compliance:  We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from government authorities.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.  However, no method of transmitting data over the internet is 100% secure, and we cannot gaurantee the security of information shared with us.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enchance your experience and analyze traffic.  Cookies help us understand how you use our Site and improve functionality.  You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access:  You have the right to request access to the personal information we hold about you.
  • Correction:  You may request corrections to inaccurate or incomplete information.
  • Deletion:  You may request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out:  You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our Site may contain links to third-party websites.  We are not responsible for the privacy practices or contect of those sites.  Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.  Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.  We encourage you to review this Privacy Polciy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email:  colin@dcdiagnostics.co.za

By using oiur Site, you acknowledge that you have read and understood this Privacy Policy.

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